Introduction
Room Choice ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at roomchoice.com and use our student housing management software platform.
Please read this privacy policy carefully. By using our services, you consent to the practices described in this policy.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Request a demo or contact us through our website
- Create an account or register for our services
- Subscribe to our newsletter or marketing communications
- Communicate with our support team
This information may include:
- Name and contact information (email, phone number)
- Company/property name and size
- Billing and payment information
- Any other information you choose to provide
Information Collected Automatically
When you visit our website, we automatically collect certain information, including:
- IP address and device identifiers
- Browser type and operating system
- Pages visited and time spent on our website
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Respond to your inquiries and provide customer support
- Send marketing communications (with your consent)
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist us in providing our services (e.g., payment processors, email services, analytics providers)
- Business Partners: Integration partners like Stripe, Plaid, and Dropbox Sign who help power our platform features
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security assessments. For more details about our security practices, please visit our Security page.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Objection to or restriction of processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us at help@myroomchoice.com.
Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: help@myroomchoice.com
- Phone: